Customer Testimonials


Posted 13 November 2013 - 11:15 AM

So, I've been holding this back and it's been eating me for some time. I've been waiting to post it, Now seems like the right time.

I'll start off with an example of how hard it is to do business with this guy. I went on his website and after maybe 5 minutes of searching I found everything I was looking for. So that's great you say. Sure it was fast and efficient. But I also got a virus from his website. No, a real virus. It just kept clicking things that I didn't need and adding them to my shopping cart! At any rate I decided I better not upset the computer gods, so I bought it all. At least my PayPal worked for paying him. That was easy.

So here it is the day after I order all of this stuff that I really don't need and I'm in my garage installing it. I mean, the nerve of this guy to ship my parts and tools out right away so that I have to work on my sled the following day, I can't believe him! I was hoping for it to be at least a week or so later. 

Here I am installing some parts I got from him and I'm having some issues, not really a big deal so I send him an email. The edit for bad language responds right away with the information I was looking for, can you believe this guy? At any rate through either a defect of my mind or the parts I'm leaning towards the former not the latter, a part didn't want to work right. So get this, the guy calls me (on the phone) I know right? The nerve of this guy. After a lengthy phone conversation talking about just about everything but the concern and me wanting to buy another part to try again he decides to send me a replacement at no charge. Can you believe this guy???? It gets even better I needed some parts from ski-doo and I don't have a dealer within an hour and a half. What's this guy do? He orders my parts, picks them up and ships them to me with the free replacement part he's sending me. I am really upset about the nerve of this man. 

Now for the icing on the cake. I bought a handlebar riser (from someone else) and it doesn't match my sled, I notice on this jerks website that he offers powder-coating. So I decide to call and inquire about the pricing for coating MY bar riser. He answered the phone!!! You know what this abomination to the business world tells me? He tells me to ship it to him he'll do it no charge. I am at a loss for words. 

Really though 
Thank you Chris!
There are not enough people like you in the world. 
Any one of you would be lucky to call yourselves his customer! 

Thanks again for the A+++++++++++ service you deliver. You are a fine example of how business should be done!

Nov. 6, 2013 - I just got the isovibe and stuff today! All looks great! Thank you

Nov. 7, 2013 - I just received my side stand today. Very heavy duty!

Nov. 7, 2013 - C&T powersports!!! Just another great example of caring about customers and treating them right!!

Nov. 9, 2013 - Chris, Just received the Ice scratchers and the stickers! Thanks for the fast service!!

Nov. 9, 2013 - Chris, I received my stickers today. Thank you so much and very nice of you to offer.
As always, great service!

Oct.10, 2013 - I recently purchased some equipment from C&T Powersports: clutch tool kit, hi-torque QRS rollers, and Bearing Buddy. Although I haven't got the chance to install/use them yet, everything showed up packaged nicely and all the parts look great. Every email correspondence I've had with Chris has been great with near immediate responses; last night sent an email at 11PM, had a response before 8AM. In all one of the best companies I have ever dealt with. Thank you.

November 29, 2012
I must let everyone know that C&T Powersports(Chris)has excellent customer service and top notch product lines , feel confident,  he will stand behind his, or a product line he Carry's. Thanks Chris!!!!!!

I purchased a set of the reversible scratchers from Chris. I had a small issue after install and Chris was eager to help and solve the issue. He and the manufacturer, Rod, were both great to work with.

Hey Chris, just got my clutch tools the other day. It was quick shipping( Ontario,Canada) and it was a reasonable price. The tools look good and good quality. Good place to do business with.
Thank You
Denis M

Great guy to deal with! Products are top notch and he always answers the phone when you call, if not he calls back within minutes!

December 2011
"I would like to say Hats off to these guys. They know what customer relations is about. I ordered the tunnel stiffeners first and they are really a great product and had them in a few days after ordering so i went and just ordered the a-arm protectors and received an email they are on the way. I just wish they sold all doo parts. Being a cat guy and just jumped the fence to doo, I'm really happy to have found a vendor who looks out for all of us. Thank You C & T Powersports!"

27 November 2011 - 10:13 PM
Got my clutch tools from C T Powersports last week, just finished installing my DJ kit, great quality tools and the service was excellent. Thanks Chris

I purchased a brake puller from you guys, service and products are excellent!

November 2011
Last week I ordered the full set of tools to service the Rev clutches. Came in the mail today.
Going through everything and I realized I was missing the clutch bolt puller and the retainer forks. Double checked all my packaging and still couldn't find them so I called Chris up. We went through all that was supposed to be there and how it was packaged and he assumed that something was missed. Said he would get them all in the mail tomorrow. My 2 year old says 'here it is', not knowing what he had found. It was the bag with the bolt and the forks in it tucked in behind the booster chair and the back of the chair. I apologized for my over sight and he said not a problem, that is the best news he had heard all day. I know it has been stated before but customer service like this just doesn't happen that often any more. He was ready to send me new tools with only a couple questions assuming that they had been left out of the package. And then he offered that if I had any problems cleaning my clutches I could call him up.
Thanks Chris,

Chris is a stand up guy and takes care of business. Although I had an issue with an order he it took care of it and then some! I would highly recommend!

Got my tools from him last week, everything looks good. The shipping to Canada was quick and reasonable. I would buy from him again and have recommended him to friends.
Thanks Chris
Got to love good customer service!!

25 February 2011 - 07:48 PM
Thanks Chris!

What a great guy and company to do business with! Couldn't decide on which tunnel stiffeners to get for my sled so Chris sent both the aluminum & the black ones so I could see what they both looked like on the sled, then sent back the ones I didn't want. Look forward to doing more business with C&T Power Sports in the future!
Thanks again! R.A.


05 January 2011 - 04:00 PM
Got my tools in from Chris today.......they look great. Can't wait to use them.


28 November 2010 - 03:55 PM

I used the A arm braces on my 08 summit and was very happy with them. I have A 2011 800 etech coming will it need the braces also or has ski doo strenthed the chassis in this area.


27 November 2010 - 09:51 AM
Chris got the grip n rip braces and spring puller yesterday everything looks great! Thanks!


19 October 2010 - 10:17 PM

Contacted Chris this morning about a screw up at Canada post here in Canada, as they had delivery issues and sent it back as return to sender. I was so dissapointed thinking it would take a few weeks to get the parts again, but Chris shipped me another kit so I don't have to wait for mine to return. It's gonna save me a couple weeks!

Thanks Chris, can't wait for the clutch tool package!


I got my clutch tool 3 days after order and made changing my springs and helix a breeze!!! Very good price too!!

Thanks  REVPirate5

A coworker of mine ordered a set of A-Arm guards recently. Chris custom coated them candy orange and they turned out beautiful! Wanted to throw some extra props your way buddy!


Got my clutch tools and spring pullers yesterday. Superb quality! Excellent service.
Now I have to figure out what clutch kit to buy.



All the tools you sent me Work Great!
Thanks for being there for us fellow Dootalk members!
Great customer service!
Doug - 72_TNT


Below is my experience ordering a clutch tool kit from Chris

Friday 7/17 8:50 am - ordered clutch tool kit from his website
Friday 7/17 8:56 am - received an e-mail from Chris thanking me twice for my order and that he would ship my tools that day via priority mail
Monday 7/20 7:15 am - USPS Track & Confirm said my package arrived at my Post Office, and I picked them up that afternoon.

I got the tool kit yesterday, so I haven't used the tools yet, but I did have a chance to watch his video. The video answered any questions I had about taking the clutches apart.

Thanks again, Chris,


Ordered clutch tools for my REV over the summer. Nice nice set of tools I must add checkeredflagg.gifone of the highlites of me rebuilding my REV was to use your tools. Great stuff. Slapped a Cudney kit in it with ease. Your spring puller gets five stars. And ta think I've battled with vise grips and water pump pliers in the past headbang.gif-- I've created some interesting mixes of swear words the old way. I have used the spring puller to pull/install three pipes and silencers so far with the business end still in fantastic shape-excellent quality so far. Plus it's a piece of cake to do now.
One prob - Wish I received the radiation hazard orange color- seriously!!

Thanks again, Chris.